This is a translation for information. The French version prevails.
Fourteen days to change your mind
You have fourteen days after receiving your order to withdraw, without having to give a reason or pay any penalty (French Consumer Code, Article L221-18).
The procedure
Send us your decision before the end of the period, to contact@314mods.com, with your order number. You may use the form below; it is not mandatory.
Return the product no later than fourteen days after informing us of your decision, to the address we give you in our reply.
The product should be returned complete, with its accessories and instructions. If the product has been handled beyond what is necessary to establish its nature, characteristics and proper functioning, a deduction for diminished value may be applied (Article L221-23).
Costs and refund
Return costs are at your expense.
We refund you within fourteen days of receiving your decision: the price of the product and the original delivery charges, on the basis of the cheapest standard delivery method offered. We may wait until we have received the product, or proof that it has been sent, before refunding (Article L221-24). The refund is made using the payment method used for the order.
Personalized item
The right of withdrawal does not apply to goods made to your specifications or clearly personalized at your request (Article L221-28, 3°).
Faulty product?
A faulty product is covered by the legal guarantees, with no fourteen-day limit: see the terms and conditions of sale, or write to us.
Withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To INVAPE (Mod’s House), 3 ter chemin des Thos, 34800 Brignac, France — contact@314mods.com:
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the goods below:
Ordered on (*) / received on (*):
Order number:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.